All returns require our authorization. You must notify us within seven (7) business days from delivery of your order to initiate a return to receive a Return Authorization (RA) Number. All returns for credit only must be received by us within seven (7) business days of issuing you a RA number otherwise no credit will be honored. We do not accept returns on custom or special orders. Any returned item should be packaged carefully and include all original packaging materials and tags. A copy of the original invoice should be included with the return. Insurance is required on all return items to cover the cost of the item purchased in case of loss or damage during return delivery to J.Toma Designs. All items returned must be undamaged, unused, in the original packaging and include all parts and paperwork. Original shipping charges, if any, are not refundable.
No credit will be given on returns without a valid Return Authorization (RA) Number. All above transactions are at buyers expense
Free first class shipping in United States only.
Charges will be applied for outside the USA. Please contact J. Toma Designs at janinsanjuan@gmail.com
J.Toma Designs